#Onsip android software

XEPs are used to advance the XMPP protocol beyond its core functionality. The Click-To-Call extension depends on the XMPP API, which in turn leverages these core standards along side enhancements to the XMPP standard, known as XEPs. XMPP is an open protocol used for real-time communication like instant messaging. Access to the Highrise API is fairly straightforward thanks to documentation that’s easy to digest. The Chrome extension relies directly on the Highrise API, OnSIP XMPP API, and indirectly on the SIP core base of telephony technologies.

For instance, if customer John Doe called at 4:00pm, the text “John Doe called 4:00 PM EST on February 20 By OnSIP” would be add as a comment under the Highrise contact John Doe. Finally, a comment will be saved in the account, automatically tracking phone calls with your customer (a Highrise contact). If the number can be linked to a contact in Highrise, that contact name will appear in the Chrome notification in place of the 10 digit number. A second feature is caller ID browser notifications, which lets you know who’s calling. With Click-To-Call, you click the link to dial the number right from a Highrise contact’s profile, or any website, and OnSIP will do the rest. Anyone who has the memory recall of a goldfish can appreciate the ability to click a phone number on a web page, without having to look back and forth to dial the 10 digits. The Click-To-Call feature mirrors functionality on Android. Real-time notifications when Highrise contacts are callingĪutomatic call logging within a user’s Highrise account The OnSIP Click-To-Call & Highrise mashup combines Highrise customer relationship management and OnSIP telephony services, adding valuable features for OnSIP and Highrise users:

#Onsip android software

The OnSIP & Highrise Click-To-Call mashup, for example, is a new Chrome extension that highlights how phone service as a software opens the gates to smarter business solutions. Crank open the hood, and you’ll find that SIP technologies operate a lot like Google while behaving more like a Verizon. OnSIP is a business VoIP service that uses SIP to provide end users the ability to make unconventional phone calls in a very conventional way: picking up a desk phone and dialing a number.

Oren manages OnSIP API Documentation and is the go-to person for all OnSIP mashups. This guest post comes from Oren Forer, Software Engineer at Junction Networks.